Virtual Office Cancellation and Renewal: What Customers Should Understand

Key points to review before paying for an address service, including activation, minimum term, renewal, notice and post-termination address changes.

Read cancellation rules before activation

Some costs can arise immediately from verification, document preparation or address allocation. Refund eligibility may therefore depend on the stage at which cancellation occurs.

Renew before continued address use

Customers should not continue presenting the premises as an authorised business address after the service expires or is terminated.

Update external records promptly

After termination, the customer is responsible for changing the address with authorities, banks, vendors, websites and other third parties as applicable.

General information only. Regulatory, tax, company-registration, banking and licensing outcomes depend on the customer’s facts and the relevant authority.